Cookie Policy

Özel Küçükçekmece International Plus Ağız ve Diş Sağlığı Polikliniği – License Holder Bfr Ağız Ve Diş Sağlığı Hizmetleri A.Ş. (hereinafter referred to as “International Plus” or the “Clinic”) attaches great importance to the protection of personal data of users visiting our website. In this context, we have adopted the following policy regarding the use of cookies in accordance with Law No. 6698 on the Protection of Personal Data (PDPL) and the relevant legislation.

  1. WHAT IS A COOKIE?

Cookies are small text files placed on your browser or device by the websites you visit. Thanks to cookies, our website operates more efficiently, your user experience is enhanced, and personalized content can be offered to you.

  1. TYPES OF COOKIES USED

Essential Cookies

This type of cookie enables the Website to function properly and allows you to use all features offered by the Website. An example is remembering a previous action when returning to a page within the same session. These cookies do not identify you. If you do not accept these cookies, you may not be able to benefit from all features of the Website.

Performance Cookies

This type of cookie collects information about how the Website is used in order for us to improve the Website. For example, it collects data/information about which pages you visit most frequently, the time spent on the Website, and error messages encountered. The data/information collected by these cookies is recorded anonymously. No information that could identify you is stored.

Functional Cookies

This type of cookie allows us to offer you a more personalized experience. They enable us to remember data such as your username and language preferences, so you do not need to re-enter this information on subsequent visits. The information stored by these cookies is anonymous. If you do not accept this type of cookie, the performance and functionality of the Website may be affected, and access to certain content on the Website may not be possible.

Targeting / Advertising Cookies

This type of cookie is used to present you with content/products that are relevant to you and your interests. For example, we may use targeting or advertising cookies to personalize the advertisements and content presented to you on the Website, to limit the frequency with which you see the same advertisement on the Website, and to measure the effectiveness of our advertising campaigns.

  1. PURPOSES OF COOKIE USE

Through the cookies used on our website:

  • Secure and accurate operation of site functions,
  • Remembering user preferences (e.g., language selection) and data,
  • Collection of statistical data regarding site usage,
  • Personalization of content for users,
  • Developing our services and improving user experience

data is processed.

  1. PERSONAL DATA COLLECTED THROUGH COOKIES

Through the cookies used on our website, the following types of personal data may be collected:

  • Date and time of entry
  • URL of the referring website,
  • Files accessed,
  • Amount of data transmitted,
  • Browser type and version,
  • Operating system,
  • IP address,
  • Domain name of your internet service provider
  • Pages visited on the website
  • Links clicked
  • Time spent on the site
  • Error messages encountered
  • Preference Data: language selection, username (if logged in to the site), information entered in appointment forms or similar fields
  • Advertising/Targeting Data: content preferences based on areas of interest, frequency of advertisements viewed

This data is mostly processed anonymously or in pseudonymous form. However, information such as IP addresses, user-specific identification numbers, or language preferences are considered personal data.

  1. COOKIE MANAGEMENT

We recommend that you accept cookies in order to use our website most efficiently. However, you can always manage cookies through your browser settings. By changing your browser settings, you can accept, reject, or delete cookies. However, if you disable certain cookies, you may not be able to benefit from all features of our website.

  1. PROCESSING AND TRANSFER OF PERSONAL DATA

Personal data collected through cookies is processed within the scope and purposes specified in the Privacy Notice on our website, and may be shared only with legally authorized institutions and business partners.

  1. RIGHTS OF THE DATA SUBJECT

Pursuant to Article 11 of the Law, the personal data owner has the right to apply to the Clinic and:

  • Learn whether their personal data is being processed,
  • Request information if their personal data has been processed,
  • Learn the purpose of processing their personal data and whether it is being used in accordance with its purpose,
  • Know the third parties to whom their personal data has been transferred domestically or abroad,
  • Request the correction of their personal data if it has been processed incompletely or inaccurately,
  • Request the deletion or destruction of their personal data within the framework of the conditions stipulated in Article 7 of Law No. 6698,
  • Request that third parties to whom their personal data has been transferred be notified of the operations carried out pursuant to subparagraphs (e) and (f) above,
  • Object to the occurrence of a result against themselves by means of analysis of their personal data exclusively through automated systems,
  • Request compensation for the damage suffered in the event that their personal data is processed in violation of the law.
  1. EXERCISE OF RIGHTS, APPLICATION, AND CONTACT

Your personal data is carefully protected within the scope of technical and administrative means, and the necessary security measures are provided at a level appropriate to possible risks, taking into account technological capabilities. You may submit your requests within the scope of the Law:

  • By sending a petition bearing your wet signature, addressed to Halkalı Merkez Mah. Basın Ekspres Cad. Capıtal Tower No: 9 Ic Kapı No: 5 Küçükçekmece İstanbul Turkey, via cargo/mail, with the note “Information Request within the Scope of the Personal Data Protection Law” written on the envelope,
  • Via notary,
  • To the address bfragizdis@hs01.kep.tr via secure electronic or mobile signature, registered electronic mail address, or your e-mail address registered in our systems, and/or
  • By filling out the “Application Form pursuant to the Personal Data Protection Law” at https://www.internationalplusclinic.com and submitting it to us in the manner specified in the form.

Requests submitted in this context shall be concluded by our Clinic within thirty days at the latest. In case the request is rejected, the reason(s) for rejection shall be communicated in writing or electronically with justification. The Clinic shall respond to such requests free of charge for up to ten pages if the response is to be provided in writing; for each page exceeding ten pages, a processing fee of 1 Turkish Lira shall be charged. In the event that the response to an application is provided on a recording medium such as a CD or flash drive, the fee that may be requested by the Personal Data Protection Authority shall not exceed the cost of the recording medium.

As the Website is subject to change and development in line with technological and legal developments, this Cookie Policy shall also be updated accordingly from time to time, and the current version of the Cookie Policy shall always be published at https://www.internationalplusclinic.com and made available to you at all times.